Free express delivery

Shipping is on us — every order is sent with express delivery and typically arrives within 1–3 business days. There are no minimums and no hidden fees at checkout.

Order processing

Orders are processed and dispatched within 24 hours on business days. Orders placed on weekends or holidays are sent out the next business day.

Tracking your order

As soon as your order ships, we’ll email you a tracking number so you can follow it right to your door. If you haven’t received tracking within two business days, check your spam folder or reach out and we’ll resend it.

Where we ship

We currently ship across the United States. If your country isn’t available at checkout yet, drop us a note and we’ll let you know when we expand to your region.

Delays

Occasionally a delivery may take an extra day or two due to weather, carrier backlogs, or peak periods. These are rare, and we’ll keep you updated if anything affects your order.

Returns & exchanges

Not the right fit? You have 30 days to return your Alro for a full refund. See our Returns page for the full details.